MBNCNEWS

Neil Titcomb is the Senior Vice President of Iris Audio, a company that specializes in developing advanced solutions for improving call clarity and customer experiences. With over 20 years of experience in the telecommunications industry, Neil is a respected leader…

Virsae is a Service Management Platform designed for proactive organizations looking to optimize their communication technology. Leveraging AI-powered analytics, Virsae has delivered unrivaled insights for over a decade, helping enterprises improve revenue, customer ratings, and agent productivity. As the world…

Nectar Corp is a global provider of network performance monitoring and management solutions for communication service providers and enterprises. Their software-based platform enables real-time monitoring, diagnostics, and optimization of complex networks, including VoIP, video, and unified communications systems. Nectar Corp’s…

Jabra GN is a leading manufacturer of professional audio equipment, specifically in the field of headsets and speakerphones. They offer a wide range of products that cater to different needs and preferences, from wireless Bluetooth headsets to corded USB headsets.…

Connempathy  where we are dedicated to helping businesses transform their customer experience and drive success. Our team of experts is passionate about creating exceptional customer experiences that deliver results, whether that means increasing customer loyalty, boosting satisfaction scores, or improving…

The Clear Desk is a company that helps both small and large businesses leverage outsourced talent to achieve their goals. Outsourcing is becoming an increasingly popular way for businesses to access specialized skills and resources without the expense and hassle…

Cisco Systems, Inc. is a multinational technology company that specializes in networking hardware, telecommunications equipment, and other high-tech products and services. Founded in 1984 by a group of computer scientists from Stanford University, Cisco is now one of the world’s…

Cell Center Service International is a telecommunications company that specializes in providing innovative and cost-effective solutions to businesses in the call center industry. The company was founded in 2005 and has since become a leading provider of call center services…

The Call & Contact Center Expo is not just an event, but also a major project that involves careful planning, coordination, and execution. In this section, I will discuss some of the key aspects of the project, including its goals,…